Meeting Safety Tips
Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe during your WOO! experience.
Never Send Money or Share Financial Information
Never send money, especially over wire transfer, even if the person claims to be in an emergency. Transferring is like sending cash — it’s nearly impossible to reverse the transaction or trace where the money went. Never share information that could be used to access your financial accounts. If another user asks you for money, report it to us immediately.
For tips on avoiding romance scams, check out some advice from the UK Federal Trade Commission on the FSCS website.
Protect Your Personal Information
Never share personal information, such as your social security number, home or work address, or details about your daily routine (e.g., that you go to a certain gym every Monday) with people you don’t know. If you are a parent, limit the information that you share about your children on your profile and in early communications. Avoid sharing details such as your children’s names, where they go to school, or their ages or genders.
Be Wary of Long Distance and Overseas Connections
Watch out for scammers who claim to be from your country but stuck somewhere else, especially if they ask for financial help to return home. Be wary of anyone who will not meet in person or talk on a phone/video call—they may not be who they say they are. If someone is avoiding your questions or pushing for a serious relationship without meeting or getting to know you first — that’s a red flag.
Report All Suspicious and Offensive Behaviour
You know when someone’s crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations:
Requests for money or donations
Harassment, threats, and offensive messages
Inappropriate or harmful behaviour during or after meeting in person
Spam or solicitation including links to commercial websites or attempts to sell products or services
You can report any concerns about suspicious behaviour from any in chat or messaging window. For more information, check out our Community Guidelines.
Meeting in Person
Don’t Be In A Rush
Take your time and get to know the other person before agreeing to meet or chat off WOO!. Don’t be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call can be a useful screening tool before meeting.
Meet in Public and Stay in Public
Meet for the first few times in a populated, public place — never at your home, your Gig Buddy's home, or any other private location. If your Gig Buddy pressures you to go to a private location, end the event meet. Thats why a concert or Festival is the best place to meet with lots of people around and plenty of exit routes.
Tell Friends and Family About Your Plans
Tell a friend or family member of your plans, including when and where you’re going. Have your phone charged and with you at all times.
Be in Control of Your Transportation
We want you to be in control of how you get to and from your Gig so that you can leave whenever you want. If you’re driving yourself, it’s a good idea to have a backup plan such as a ride-share app or a friend to pick you up.
Know Your Limits
Be aware of the effects of drugs or alcohol on you specifically — they can impair your judgment and your alertness. If your Gig Buddy tries to pressure you to use drugs or drink more than you’re comfortable with, hold your ground and end the meet.
Don’t Leave Drinks or Personal Items Unattended
Know where your drink comes from and know where it is at all times — only accept drinks poured or served directly from the bartender or server. Many substances that are slipped into drinks to facilitate sexual assault are odorless, colorless, and tasteless. Also, keep your phone, purse, wallet, and anything containing personal information on you at all times.
If You Feel Uncomfortable, Leave
It’s okay to end the meet early if you’re feeling uncomfortable. In fact, it’s encouraged. And if your instincts are telling you something is off or you feel unsafe, ask the bartender or server for help.
Be careful while traveling
We recognise and believe in the importance of being inclusive of all gender identities and sexual orientations, but the reality is this: nowhere in the world is without potential risk, and some countries have specific laws that target LGBTQ+ people.
Check out the laws around you when you travel to a new place and research what types of legal protection, if any, are available to you based on sexual orientation.
It’s important to exercise extra caution if you choose to connect with new people in these countries - as some law enforcement have been known to use social apps as tools for potential entrapment.
Resources for Help, Support, or Advice
Remember — even if you follow these tips, no method of risk reduction is perfect. If you have a negative experience, please know that it is not your fault and help is available. Report any incidents WOO!, and consider reaching out to one of the resources below. If you feel you are in immediate danger or need emergency assistance, call 999 (UK or 911 US) or your local law enforcement.
Modern Slavery Helpline 0800 012 1700
National Domestic Violence Hotline 0808 2000 247
NHS National Sexual Health Hotline 0300 123 7123
CrimeStoppers 0800 555 111
Rape Crisis England and Wales 0808 802 9999
National Stalking Helpline 0808 802 0300